Tenants & Landlords
We are providing a new service to help tenants of private landlords pay their rent on time.
Local Housing Allowance: A New Service for Tenants of Private Landlords.
Staying out of rent arrears
Coastal Credit Union can collect your Local Housing Allowance on your behalf and pay it to your landlord. This will mean that your Local Housing Allowance is only used for the purpose of paying your rent. The money cannot go astray, leaving you in difficulty with your landlord.
To use this scheme, you have to become a member of Coastal Credit Union, and your landlord also has to agree to take part.
Once you have become a member, we open an account for you. Your Local Housing Allowance will be paid directly into your account by the local authorities, and Coastal Credit Union will transfer the money straight on to your landlord. The purpose of this is to prevent you falling into rent arrears.
Coastal Credit Union will not charge you for making any payments. The cost of the scheme is paid by your landlord.
Limitations of the scheme
The scheme can only be used by tenants of private landlords.
Coastal Credit Union will only transfer money received to pay your rent. If there is not enough money on your account to pay the rent, Coastal Credit Union will not make up any shortfall.
Permission for Coastal Credit Union to make payments for you
When you join the scheme, Coastal Credit union needs an authorisation from you to make transfers to your landlord.
Leaving the scheme
If you no longer wish the Credit Union to pay your rent to the landlord, you must give us 30 days notice that you wish to end this arrangement.
The Credit Union will tell the landlord of your decision.